Privacy Policy for Khaiso Foundation NPC

Khaiso Foundation NPC is committed to protecting the privacy of our website visitors, donors, and users. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use our website, including our donation platform and blog. We comply with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

We collect information about you when you interact with our website. This may include:

1.1 Personal Information:

  • Identity Information: Name, surname, date of birth (if necessary for donations or profiles).
  • Contact Information: Email address, postal address, phone number.
  • Financial Information: Bank account details or credit card information (processed securely by our payment processor – we do not store this information directly).
  • Profile Information: Username, profile picture, biography, interests, and any other information you choose to share on your profile.

1.2 Donation Information:

  • Donation amount, donation date, payment method, designation (if applicable).
  • Information required for tax receipts (if applicable).

1.3 Blog Interaction Information:

  • Your IP address, which helps us prevent spam and manage comments.

1.4 Website Usage Information:

  • IP address, browser type, operating system, referring website, pages visited, time spent on pages, clickstream data.
  • Device information (e.g., device type, screen resolution).
  • Location information (general location derived from IP address).
  • We may use cookies, web beacons, and other tracking technologies to collect this information.

2. How We Use Your Information

We use your information for the following purposes:

  • Processing Donations: To process your donations, issue receipts, and communicate with you about your donations.
  • Responding to Inquiries: To respond to your questions, comments, or requests.
  • Improving Website Functionality: To analyze website usage, identify trends, and improve the functionality and user experience of our website.
  • Communicating with You: With your consent, to send you newsletters, updates, promotional materials, or information about our programs and activities. You can opt out of these communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
  • Legal Compliance: To comply with applicable laws and regulations, including POPIA.
  • Security and Fraud Prevention: To protect the security and integrity of our website and prevent fraud.

3. How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, email marketing, data analytics, and other services. We have contracts with these service providers to ensure they protect your information.
  • Payment Processors: We use reputable payment processors to handle online donations. Your payment information is collected and processed securely by these processors, and their privacy policies apply.
  • Legal Authorities: We may disclose your information to legal authorities if required by law, court order, or legal process.
  • Affiliates and Partners: We may share your information with affiliated organizations or partners who share our mission, but only with your explicit consent.
  • Publicly Visible Information (Blog/Profiles): If you leave a comment on our blog or create a profile, the information you provide (name, profile information, comment content) will be visible to other website users.

4. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights (Under POPIA)

You have certain rights regarding your personal information, including:

  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Correction: You can request that we correct any inaccuracies in your personal information.
  • Right to Deletion: You can request that we delete your personal information under certain circumstances.
  • Right to Object: You can object to the processing of your personal information for certain purposes.
  • Right to Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Complain: You have the right to lodge a complaint with the Information Regulator of South Africa regarding our processing of your personal information.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us immediately.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically. Your continued use of the website following the posting of revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: feedback@khaisofundtion.org

Information Regulator of South Africa: enquiries@inforegulator.org.za